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Monday, June 18, 2018
Privacy policy

Protecting your privacy is important to CCD. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the CCD Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

Collection of Personal Information

In order to give you superior customer service, CCD collects your personal information in several ways. For example, CCD may ask you to provide certain information such as your first and last name, mailing address (including postal code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal information. When ordering products or services on the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you use the Site, CCD or third parties authorized by CCD may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. CCD also uses such environmental variables to measure traffic patterns on the Site. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information, except in cases of abusive use and/or not respecting our Terms of Use.

In order to reduce the number of errors in our database, authenticate our users and prevent abuse of our system we may occasionally supplement the personal information you submit to us with information from third party sources. For example, we may supplement your registration information with address information provided by the Postal Service to qualify your information and prevent errors in our database.

How Your Personal Information is Used

CCD respects your personal and professionnal information, as well as that of your company. We believe it is important to protect your private information and we take all possible measures to respect the confidentiality of the information you provided to us. CCD has made a formal commitment not to share, sell or rent the information it gathered from its users or from Internet customers.

CCD uses your personal information for several purposes including:

  • To ensure our Site is relevant to your needs.
  • To deliver services, such as newsletters, events, training or software, which you request or purchase.
  • To help us create and publish content most relevant to you.
  • To alert you to product upgrades, special offers, updated information and other new services from CCD.
  • To prevent cases of abusive use, not respecting our Terms of Use.
  • How We Protect your Personal Information

    CCD is committed to protecting the security of your personal information. We use a multiplicity of secure technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, CCD online uses industry-standard Secure Socket Layer (SSL) encryption on all Web pages requiring personal information. To make purchases from CCD online, you must use an SSL-enabled browser like Netscape Navigator 7.x, Safari 1.0 or Internet Explorer 5 – 6.x. This protects the confidentiality of your personal and credit card information while being transmitted over the Internet.

    We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

    Access to Your Personal Information

    You have access to the information we have about you. To review and update your personal information, login to your Member account and choose Change My Profile.

    Collecting Other Personal Information

    Like many Websites, the CCD Website uses cookie technology. When you first connect to our Site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you. Cookies help us understand which parts of our Websites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our Site so we can improve your surfing experience.

    Our Companywide Commitment to Privacy

    To make sure your personal information remains confidential, we communicate these privacy guidelines to every CCD employee.

    CCD's Website contains links to other sites. CCD does not share your personal information with those Websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

    Contact Information

    CCD welcomes your comments regarding this privacy policy, please contact us at service@ccdcanada.com.

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